Expert Service Contract Agreements
Dynamic Water Solutions provides comprehensive service contract agreements tailored to your operational needs across England and Wales. Our flexible four-tier approach ensures you receive the right level of support and maintenance for your water treatment and filtration systems.
Why Choose a Service Contract Agreement?
Regular, professional maintenance is essential for optimal system performance and longevity. Our service contracts provide peace of mind through structured maintenance programmes and priority support when you need it most.
Our service agreements deliver three key benefits:
Predictable Costs: Fixed pricing for maintenance and support services
Priority Response: Guaranteed response times based on your service tier
Proactive Care: Regular maintenance to prevent issues before they impact operations
Below are two examples that show when you may not need and may need a service contract agreement. If you're still unsure, speak with our team today and we'll be happy to guide you.
Example 1 - Not needed
Cartridge Filtration Housing Set
Simplistic in use with low maintenance
No complexities such as automation and instrumentation to calibrate and/or service regularly
Consumables purchased and changed out by site with minimal training required
Should issues occur a simple change out of consumables or a simple CIP can be completed to restore performance
Example 2 - Needed
Automated Ion Exchange or Filtration Plant
Operator training and refresher training usually required
Changing consumables requires deeper knowledge and procedures
Complexity with mechanical, electrical components and instrumentation that requires maintenance and/or calibration to remain accurate.
If process critical the above becomes even greater of a requirement (e.g - if the plant is used for sterile product)
Critical to run without issue and when a fault is detected it needs the quickest resolution to continue production
What is Covered Within a Service Agreement with Dynamic Water Solutions Limited?
Routine service intervals / a minimum of annual service required
Preferential response to site visitation and labour costs
Reduced cost of parts and consumables
Callout response should this be deemed necessary
To activate or in some cases extend warranties on applicable plant purchased.
What is Included in a Routine Service Visit by Dynamic Water Solutions Limited?
Review of historical data and process interruptions
Operator training / product specific strategies
Calibration of plant instrumentation (Pressure/Flow/Level/Temperature/ Process Chemistry)
Service data pre and post filtration
Clean in Place monitoring
Membrane inspection / Capillary repair / Troubleshooting
Membrane replacement / Autopsy collection
Contact our expert team today to discuss which service tier best suits your needs. We'll help you select the right level of coverage to maintain your system's optimal performance.
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